Community: Sharing thoughts on building communities.
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Individuals make a community
Recently, I came across a question asking for people’s number one tip on building a community.
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Closing the Gap
Last Friday, my colleague, Pam Kocke, and I had a chance to speak at WordCamp Europe 2016 about how to build an excellent reputation for customer support. Here are our slides on how to develop your own support philosophy. Enjoy!